PRIVACY POLICY
This Privacy Notice describes how Quantuvos (“our,” “we”) collects, uses, and shares personal information. In particular, this Privacy Notice applies to:
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Our website at https://www.quantuvos.com as available to the general public (our “Website”). This Privacy Notice applies to visitors to our Website (“Visitors”).
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Our other online services that post this Notice (collectively, our “Services”). As a central part of our Services, we provide individual, executive, and group professional coaching services to organizations (“Customers”) and their employees (“Clients”) who work with our third-party coaches (“Coaches") to improve professional development and workplace outcomes.
We use the information Visitors, Customers, Clients, and Coaches provide to operate our business, and for a variety of other purposes described in this Notice. Below, we also describe choices we offer with respect to your information. This Privacy Notice does not apply to information that cannot be identified to any individual, household, or their devices, such as de-identified or anonymized information.
This Privacy Notice does not apply to third parties, including Coaches that you may work with or those that may be linked from or support advertising accessible from or through our Website. We are not responsible for other third parties’ privacy practices or communications. You should contact these parties directly to understand their practices.
Information We Collect
We collect information from a variety of sources, including:
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Directly from you when you provide it to us.
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From our Customers.
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Automatically as you utilize the Website.
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From third parties, including Coaches and analytics providers.
Information you provide to us. If you are a Visitor, we may collect your information when you interact with us on our Website, including your first and last name, email, phone number, company name, and job title.
If you are a Customer, we may collect information from your account contact or administrator to establish your account and manage your relationship with us. This information may include first and last name, email address, phone number, and job title.
If you are a Client, we may collect information from you, such as first and last name, job title or role, availability, coaching performance, and your experience with Coaches.
If you are a Coach, we may collect information such as first and last names, contact, professional education and experiences, areas of focus and availability.
Information from our Customers. If you are a Client of one of our Customers utilizing our Services, our Customer may provide us your contact information including your name, phone number, and email address. We may use this information to reach out to you to enroll you in one of our coaching Services.
Information we collect through automatic data collection technologies. We may collect data regarding your use of our Website through cookies, web beacons, and other automatically collected information. This data may include your IP address, date and time you access our Website and the pages and content you access during your visit, websites that you link to or from, whether you receive or open an email or other communication from us, and the links you click on within those emails. We may also collect information from your mobile device or your computer about how you interact with our Website, including the date of the visit, the time of arrival and length of visit to the Website, the type of device used and the operating system on that device, browser type, a list of files downloaded or pages viewed, your IP address, and any errors encountered. This information helps us address customer support issues, provide you with a personalized experience, prevent fraudulent use of our services, and manage the Services we provide, including gathering aggregated data about engagement. However, you have an option to refuse the sale and transfer of your data to any third party as regulated by CCPA.
Other parties may collect personally identifiable information about your online activities over time and across third-party websites when you use our Website, such as analytics and marketing services that help us understand our services. We do not control any personal information once collected by these parties. We offer a cookie management tool allowing you to customize your cookie and tracking settings, as well as an option to decline the sale and transfer of your data in accordance with the CCPA regulations. Please note that these preferences may be limited to the device or computer you used to access our Website when setting such preferences.
Information we collect from third party sources. We may collect information from advertisers, affiliates, promotional partners, and application providers. These and other third parties provide us information in connection with content, widgets, components, or other tools we offer. These third parties may collect information from these source when you use our websites. The information third parties collect may be associated with your personal information or they may collect information about your online activities over time. They and we may use this information to provide you with interest-based advertising or other targeted content, and for other purposes (such as to better understand our Website’s audience).
How We Use Information We Collect
We may use data we collect to operate our business and for a variety of purposes, including the following:
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To set up and facilitate Customer and Client accounts.
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To schedule and coordinate video meetings for coaching sessions for Clients.
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To maintain a list of professional Coaches and facilitate matching Customers and Clients to Coaches.
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To maintain, analyze, customize, and improve your experience on our Website.
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To communicate with you about our services, to send promotional and marketing materials, and to provide you information that you request from us.
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To provide customer and technical support.
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To monitor and enforce our contracts, legal terms, acceptable use or other policies or similar terms.
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To comply with law and satisfy our regulatory and compliance obligations. Additionally, to support compliance efforts on behalf of others and ourselves that support our provision of services to you.
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To detect and prevent fraud and other prohibited, illicit or illegal activity, and to protect the rights and vital interests of you, others, and ourselves.
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To address existing or anticipated disputes.
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To otherwise operate our business, including support for transactions impacting our company as a whole (such as mergers, acquisitions, or asset purchases).
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To fulfill any other purpose for which you provide your information to us.
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For other purposes permitted by law, described to you when you provide your information or to which you consent.
As permitted by law, we may combine the information we gather about you in identifiable form, including information from third parties. We may use this information, for example, to improve and personalize our services, content and advertising.
How We Secure Information
We are committed to maintaining measures to protect the security of your information. Of course, despite these measures, no network or system is ever entirely secure and we cannot guarantee the security of networks and systems that we operate or that are operated on our behalf.
How We Share Information
We may share your information with third parties as reasonable to operate our business, to provide the Services to you and others, as permitted or required by law, or as directed or authorized by you. For example:
Affiliated Companies. We may share some or all of your information with our parent companies, subsidiaries, joint ventures, or other companies under common control with us.
With Coaches. If you are a Client who enrolled in one of our coaching services, we may share your information with the Coach so that they can schedule and participate in coaching sessions with you.
Third Party Sharing. We work with third party parties to help us provide our Website and to support internal operations. They may use your information subject to their own privacy policies and to comply with their own legal and regulatory obligations. We work with different types of third parties, presently including:
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Data hosting service providers;
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Security service providers;
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Analytics providers; and
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Marketing and promotions providers.
Professional Advisors, Law Enforcement and Regulators. We share your information with our professional advisors who provide legal, compliance, auditing, accounting, banking, consulting, or similar services, and with regulators, law enforcement, or government agencies to:
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comply with our legal and regulatory obligations, including those compliance obligations of federal, state or local regulators;
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protect our interests, property or legal rights, or those of our customers or third parties;
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respond to a subpoena, court order, or similar law enforcement request, or when we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of this Privacy Notice or other applicable terms; and
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for other legal purposes, such as to enforce our terms and conditions, or to exercise or defend legal claims.
Corporate Transaction. In the event of a corporate transaction, we may share your personal information with companies or other entities in connection with, or during the negotiation of, any merger, sale of company stock or assets, financing, acquisition, restructuring, divestiture or dissolution of all or a portion of our business, or other similar event.
Other Disclosures. In addition to the above disclosures, we may disclose personal information in the event that we believe such disclosure is (i) necessary to provide our services or operate our business; (ii) in accordance with purposes we describe when you share it with us; (iii) permitted by law; or (iv) with your consent or at your direction.
If you are a Visitor on our Website, we may share your information with advertisers and other promotional partners where we may provide aggregated reports and insights about the way you are interacting with their content. We may disclose aggregated or deidentified information that does not identify any individual.
What Choices Do I Have?
To modify your personal information or opt out of data collection, reach out to us at info@quantuvos.com.
Marketing communications. You may receive marketing communications from Quantuvos, including our newsletter, Qommunique. You may opt out of receiving marketing emails by following the unsubscribe link in each email, or emailing info@quantuvos.com. Please note that you may continue to receive non-marketing emails from us, if you’re in our coaching process, after you opt-out. Please note that we do not control communications from others, including those you may choose to interact with via our Website. You should contact them to understand your communication choices.
Clients may choose to receive additional messaging on our behalf. If you choose to stop those communications, we will discontinue messaging you.
Cookies. You have a number of choices regarding certain cookies. Most web browsers automatically accept cookies, but you may modify your browser’s setting to notify you of cookie placement or decline cookies. If you choose to decline cookies, certain features of our website may not function properly or at all as a result.
Updates to Our Privacy Notice
We may update this Privacy Notice from time to time in order to provide clarification or notice of changes to our practices. If we make changes, we will revise the Effective Date at the top of this Privacy Notice. Changes to this Privacy Notice will be effective once they are posted unless otherwise indicated. We may choose to notify you by email to the email address in our records.
Contact Information
If you have any questions or concern about this privacy notice or the privacy practices at Quantuvos, please contact us by emailing us at info@quantuvos.com.