The same organization that had not responded to a massive investment in individual training transformed itself by redesigning its roles, responsibilities, and relationships; learning how to
Interesting point about how a combination of interventions (coaching being one of them) changes behavior:
The same organization that had not responded to a massive investment in individual training transformed itself by redesigning its roles, responsibilities, and relationships; learning how to live into them with the help of coaches and advisers; and then using targeted classroom training to pick up new methods and tools.